Intelligence Review

Intelligence Review

Professional Development

79 Qs

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Intelligence Review

Intelligence Review

Assessment

Quiz

Other

Professional Development

Easy

Created by

Mark Lindo

Used 1+ times

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79 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main function of a Telephone Toll Chart?
Record voicemail contents
Analyze call patterns and frequencies
Record phone brands
Calculate call costs

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which part of a phone number identifies the device?
Country code
Line number
Area code
Exchange code

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the area code in a phone number represent?
Call duration
Geographical region
User's age
Phone model

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which charting tool is used to visualize call directions and volumes?
Pie Chart
Activity Chart
Toll Matrix
Association Chart

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Toll-free area codes include all EXCEPT:
911
833
877
800

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which type of analysis looks for patterns using numeric data from toll records?
Predictive Analysis
Logical Analysis
Quantitative Analysis
Qualitative Analysis

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does Telephone Toll Analysis NOT include?
Audio recording of call
Time of call
Length of call
Number dialed

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