Final Closing Quiz: Effective Communication

Final Closing Quiz: Effective Communication

Professional Development

15 Qs

quiz-placeholder

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Final Closing Quiz: Effective Communication

Final Closing Quiz: Effective Communication

Assessment

Quiz

Professional Development

Professional Development

Medium

Created by

Krishna Kumar

Used 2+ times

FREE Resource

15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which of the following is NOT one of the 7Cs of Effective Communication?

Clarity

Courtesy

Creativity

Conciseness

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Active listening involves both verbal and non-verbal responses to confirm understanding.

True

False

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

According to Albert Mehrabian's communication model, what percentage of communication impact is conveyed through tone of voice?

55%

38%

7%

25%

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

John frequently interrupts his team members during meetings and often dominates conversations. Based on communication styles, John is most likely:

Passive

Aggressive

Assertive

Passive-Aggressive

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which of the following is a common communication filter that can distort the intended message?

Active listening

Noise

Eye contact

Feedback

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Your team includes Baby Boomers, Gen-X, Millennials, and Gen-Z. What is an effective approach to ensure communication across generations?

Use only written communication for clarity.

Avoid technology to keep things simple.

Adapt communication styles to meet generational preferences.

Focus only on face-to-face meetings.

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Emotional Intelligence does not play a role in effective communication.

True

False

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