Q1 EPP 5 1st Quiz

Which of the following is an example of a hard good?

• Car

• Food

• Toys

• School supplies

Which of the following is NOT a description of a hard good?

• Usually costly

• Made with quality materials

• Won't last for more than 3 years

• Can be rented or invested.

Which of the following is recognized as a soft good?

• Mansion

• Appliances

• Vehicles

• Footwear

Which of the following is NOT a description of a soft good?

• Won't last for more than 3 years

• Made with quality materials

• Easily consumed

• Usually costs less

Which characteristic of services states that it cannot be stored for future use?

• Intangible

• Inconsistent

• Inseparable

• Persihable

Which characteristic of services states that it is difficult to standardize because each service provider is unique?

• Intangible

• Inconsistent

• Inseparable

• Persihable

Which characteristic of services states that it can't be touched, stored, transported, packaged, or tested before buying?

• Intangible

• Inconsistent

• Inseparable

• Persihable

Which characteristic of services states that it cannot be removed from the person who offers them?

• Intangible

• Inconsistent

• Inseparable

• Persihable

Which type of consumer is always on the look for promos and sales?

• Loyal consumer

• Discount consumer

• Impulsive consumer

• Need-based consumer

Which type of consumer is purchases goods based on a certain reason, purpose, or problems to be solved?

• Loyal consumer

• Discount consumer

• Impulsive consumer

• Need-based consumer