EIA_Q&A_FB_His Round3

The beverage is not poured in front of the guest (i.e. it is pre-poured) when it comes to canned, bottled, or mixed drinks, excluding cocktails. True or False?

• True

• False

Menus are translated at least in three languages and follow the F&B Concept guidelines. True or False?

• True

• False

All staff must be fully aware of any special allergies or dietary requirements at all times throughout the guest’s stay. Yes or No?

• Yes

• No

The starter is served within 20 minutes of order or previous course (e.g. amuse bouche), unless the Associate advises of an expected delay due to preparation times. Yes or No?

• Yes

• No

The bill must only be presented after the guest requests it, and it should be placed in a folder with any property or restaurant-branded pen. Yes or No?

• Yes

• No