What is marketing automation primarily used for?

Marketing, Sales Force, and Service Automation Quiz

Quiz
•
Business
•
University
•
Easy
Freddy Simbolon
Used 1+ times
FREE Resource
25 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
To track inventory
To manage employee performance
To automate customer service
To increase sales
2.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
Which of the following best describes SFA?
Sales Force Automation
Sales Financial Assessment
Sales Function Analysis
Service Function Automation
3.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
What is one benefit of marketing automation?
Increased manual labor
Decreased data accuracy
Improved customer engagement
Higher operational costs
4.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
What does SFA software functionality typically include?
Financial forecasting
Employee scheduling
Customer relationship management
Inventory management
5.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
How does SFA change sales performance?
By reducing the number of salespeople
By eliminating the need for customer interaction
By increasing the complexity of sales processes
By providing data-driven insights
6.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
What is a key component of the SFA eco-system?
Customer feedback
Employee training
Sales data analysis
Marketing strategies
7.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
What is the role of AI in customer service?
To replace human agents entirely
To increase response times
To limit customer choices
To enhance customer interactions
Create a free account and access millions of resources
Similar Resources on Wayground
20 questions
CRM

Quiz
•
University
20 questions
MKT243: Chapter 1

Quiz
•
University
21 questions
EDP-Marketing Management

Quiz
•
11th Grade - University
20 questions
SERVMARK - CHAPTER 2 - QUIZ

Quiz
•
University
20 questions
Quiz Manajemen Pemasaran

Quiz
•
University
30 questions
BMK20303 C4 : Managing Relationships and Loyalty

Quiz
•
University
20 questions
AMM-Integrated MKT and Communications

Quiz
•
University
25 questions
PRELIM EXAM IN E-COMMERCE

Quiz
•
University
Popular Resources on Wayground
25 questions
Equations of Circles

Quiz
•
10th - 11th Grade
30 questions
Week 5 Memory Builder 1 (Multiplication and Division Facts)

Quiz
•
9th Grade
33 questions
Unit 3 Summative - Summer School: Immune System

Quiz
•
10th Grade
10 questions
Writing and Identifying Ratios Practice

Quiz
•
5th - 6th Grade
36 questions
Prime and Composite Numbers

Quiz
•
5th Grade
14 questions
Exterior and Interior angles of Polygons

Quiz
•
8th Grade
37 questions
Camp Re-cap Week 1 (no regression)

Quiz
•
9th - 12th Grade
46 questions
Biology Semester 1 Review

Quiz
•
10th Grade