HRM Quiz

Which of the following HRM activities adds the lowest strategic value to a firm?

• Benefits administration

• Performance management

• Training and recruitment

• Knowledge management

• Management development

________ activities of HRM have the lowest strategic value in a firm.

• Transcendental

• Transnational

• Transformational

• Traditional

• Transactional

Which of the following HRM activities adds the highest strategic value to a firm?

• Benefits administration

• Employee service

• Training and recruitment

• Knowledge management

• Record keeping

Lucas, an HR executive, is responsible for the transactional HRM activities at Coldstore Inc. If he is the sole HR person handling transactional HR activities, which of the following is most likely his responsibility?

• Selection

• Employee services

• Recruitment

• Performance management

• Knowledge management

Mel heads a team within the HR department that is responsible for the traditional HRM activities. Which of the following activities is Mel likely to be overseeing?

• Record keeping

• Employee services

• Employee relations

• Benefits administration

• Knowledge management

Which of the following strategies includes activities such as selection and compensation?

• Transcendental

• Transpersonal

• Transformational

• Traditional

• Transactional

For an HRM function to become truly strategic in its orientation, it must

• not view itself as a separate business entity.

• base its strategies on serving external clients.

• focus on process-oriented rather than people-oriented concerns.

• adopt a customer-oriented approach.

• spend most of its time and efforts on transactional activities.

The first step toward customer orientation is:

• identifying the needs of customers.

• identifying the HRM functions required for customer orientation.

• developing technologies that serve customers.

• creating strategies that serve customers.

• identifying the customers.

Which of the following meet the needs of both the line managers and the employees by giving employees opportunities to ensure that they increase their human capital, thus providing increased value to the company?

• Selection systems

• Training and development systems

• Management development systems

• Reward systems

• Administrative systems

________ systems provide employees with an equitable return for their investment of skills and effort.

• Selection

• Training and development

• Performance management

• Reward

• Administrative