Cuestionario de Saberes Previos
Quiz
•
Professional Development
•
1st - 8th Grade
•
Practice Problem
•
Medium
Lucy Pernett
Used 1+ times
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22 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿Cuál de los siguientes NO es un tipo de establecimiento de alojamiento y hospedaje?
a) Hotel
b) Hostal
c) Restaurante
d) Resort
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿Qué documento se utiliza para confirmar una reserva?
a) Factura
b) Voucher
c) Recibo
d) Contrato
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿Cuál es la función principal del software de gestión hotelera?
a) Realizar marketing digital
b) Gestionar reservas y registros
c) Crear contenido web
d) Administrar redes sociales
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿Qué tipo de tarifa se aplica a los clientes que reservan con anticipación?
a) Tarifa rack
b) Tarifa promocional
c) Tarifa de grupo
d) Tarifa de última hora
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿Cuál de los siguientes NO es un canal de atención al cliente?
a) Teléfono
b) Correo electrónico
c) Redes sociales
d) Factura
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿Qué documento se requiere para realizar el check-in de un huésped extranjero?
a) Licencia de conducir
b) Pasaporte
c) Tarjeta de crédito
d) Factura
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿Cuál es el objetivo principal de la información turística proporcionada en la recepción?
a) Vender productos
b) Informar sobre atractivos locales
c) Realizar encuestas
d) Administrar redes sociales
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