Principles of IT EOY Test Prep

An IT technician decides to violate software license agreement by updating the software of 20 users even though he only paid for 10 licenses. What are possible consequences of this decision? Select ALL that apply.

• You risk losing your job
• Your company is vulnerable to litigation (being sued
• Your computer systems will be bricked.
• The 10 legitimate licenses will only be good for half the expected time.

What is something your company would want you to keep confidential?

• Customer information, such as their personal address, phone number, and email.
• Company's physical address
• Company's customer support contact information
• Company's website

You notice an unattended desk at your company. There's an email open on the computer that discusses a friend of yours in this department. What is the MOST ETHICAL action to take?

• Ignore the email and tell no one of its contents.
• Don't do anything with the email but tell your friend about it later.
• Delete the email.
• Print out the email so you can show it to your friend.

What computer component converts AC to DC?

• Power supply
• CPU
• RAM
• Device Manager

What computer component typically offers the FASTEST performance?

• The CPU (Central Processing Unit)
• RAM
• Power Supply
• SSD

What type of printer typically prints the FASTEST?

• Laser printers
• Inkjet printers
• 3D printers
• Multi-dot matrix printers

Disk cleaners, antivirus software, and backup tools are all examples of what kind of system software?

• Utility software
• Driver drivers
• Firmware
• Productivity Software

On a Windows computer, what command allows you to create an application shortcut on the Taskbar?

• Pin to Taskbar
• Assign to Taskbar
• Create Desktop Shortcut
• Send to Taskbar

What kind of NTFS permission allows a user to set security permissions on a folder?

• Full Control
• Read
• Write
• Modify

What NTFS permission option allows a user to view files but NOT change them?

• Read
• Write
• Modify
• Full Control