Quiz on Office Management Skills

Which of the following is a core responsibility of an office manager?

• Developing new products

• Supervision of support staff

• Sales and marketing

• IT infrastructure design

In modern office management, which skill is crucial?

• Typing speed

• Filing hard copies

• Adaptability

• Shorthand

What does ergonomics primarily focus on?

• Office aesthetics

• Employee well-being and efficiency

• Maximizing office space

• Reducing office costs

Which of these is NOT a principle of effective office design?

• Natural light

• Comfortable furniture

• Monotonous color schemes

• Accessibility

What is the Eisenhower Matrix used for?

• Office layout design

• Conflict resolution

• Time management

• Employee evaluation

Which communication skill involves giving full attention to the speaker?

• Verbal communication

• Non-verbal communication

• Active listening

• Written communication

What is a common result of poor communication in the workplace?

• Increased productivity

• Enhanced collaboration

• Misunderstandings

• Improved morale

Which conflict resolution style involves finding a mutually beneficial solution?

• Avoiding

• Compromising

• Collaborating

• Accommodating

What is the purpose of time blocking?

• To create distractions

• To schedule specific time slots for tasks

• To avoid tasks

• To socialize with colleagues

Which tool is helpful for tracking tasks and staying connected in a hybrid work environment?

• Typewriter

• Filing cabinet

• Trello or Slack

• Fax machine