
Unit 8: Dealing with Phone Requests
Quiz
•
English
•
Professional Development
•
Practice Problem
•
Medium
Irene Llorente Iñigo
Used 5+ times
FREE Resource
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22 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does "access" mean?
To turn off a device
To be able to enter or use something
To send something again
To solve a problem
2.
FILL IN THE BLANK QUESTION
1 min • 1 pt
The service person came to ___ the broken heater.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does "as soon as possible" mean?
Immediately
Later
Next week
Never
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the opposite of "get through"?
Lose valuable time
Find a solution
Connect successfully
Reschedule
5.
FILL IN THE BLANK QUESTION
1 min • 1 pt
If something is wrong, we should deal with this _______.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a type of footwear?
Boots
Shirt
Sweater
Trousers
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which item would you wear on your upper body?
Skirt
Shirt
Jeans
Boots
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