GT_Proma_Resource Mgmt

If the project manager is using observation and conversation to help control the project, she must be involved in which process?

• Distribute information 

• Manage project team 

• Develop project team 

• Manage stakeholder expectations 

During project planning in a matrix organization, the project manager determines that additional human resources are needed. From whom would he request all the resources?

• The team

• The functional manager

• The project sponsor

• The project manager

 

A new testing centre is going to be constructed over the next two years. The project sponsor and the project manager have been identified and high estimates begun, it is expected that the project can be completed within budget and on schedule. The only difficulty is in acquiring the no. of resources with the correct expertise to complete the work. Under these circumstances, the project manager should spend more time in creating a:

• Resource Limited Schedule

• Risk Analysis

• Responsibility Chart

• Responsibility Assignment Matrix

Team members are arguing about the location of specification limits on a control chart. The discussion is becoming heated when the project manager walks in and says “ it seems that the real problem here is that we do not have enough information about the customer’s specifications. Lets…”. This is an example of?

• Withdrawal

• Problem solving

• Compromising

• Asserting the project manager’s authority

Which of the following is the highest point of Maslow’s Hierarchy?

• Stability

• Self fulfillment

• Affection

• Respect

A project is in the middle of the executing process when a stakeholder suggests a major change. This change will cause a third major overhaul of the project. At the same time the project manager discovers that a major work package was not completed because a team member’s boss moved him to another project that had a higher priority. Which of the following is the BEST person for the project manager to address issues with?

• Senior management

• The customer

• The sponsor

• The team

The engineering resource group, a matrixes organization, of which a project manager’s project team is a part, has a policy of no salary bonuses for project work. The project manager’s current project has a aggressive timeline and a difficult technical obstacle to overcome. A new product offering is dependent on this project’s success in the current timeline. The project manager has heard grumbling from his team members about the fact that they cannot be rewarded for their effort. What is the first thing the project manager should do?

• The project manager should negotiate a less aggressive schedule from the client

• The project manager should determine whether other team members from another department can help with the project

• The project manager should talk with the team about the importance of getting this done on time and explain the company policy.

• The project manager should talk to the management to determine other rewards that can be given

While creating the agenda for the status meeting with the team, a project manager receives input from one team member that an item should be added, another team member says the team is not ready to resolve the item during the meeting. After much discussion, the project manager decides to put the item on the agenda as an initial discussion item only. Which conflict resolution technique is the project manager using?

• Withdrawal

• Compromising

• Forcing

• Smoothing

There have been many work packages completed successfully on the project and the sponsor has made certain recommendations for improvements. The project is on schedule to meet an aggressive deadline when the successor activity to a critical path activity suffers a major setback. The activity has 14 days of float and is being completed by 4 people. There are 2 other team members with the skill set to assist the troubled activity, if needed. The project manager receives a call that 3 other team members are attempting to be removed from the project because they feel the project cannot be successful. When the project manager pursues this, he discovers that those team members have issues that have not been addressed. Which of the following is the BEST thing to do to improve the project?

• Investigate why the project schedule is aggressive

• Have the team members immediately assist the troubled activity

• Create an issue log

• See who can replace the 3 team members

Which of the following is the BEST method to make rewards more effective?

• Give the team a choice of rewards

• Pay a large salary increase to the best workers

• Make the link b/w performance and reward clear

• Present notification of rewards within the company