Salesforce W1 Test

What is the primary purpose of the Salesforce Platform?

• To build and customize business applications
• To manage user profiles and access
• To host customer events
• To generate website leads

Which standard object represents potential customers who have shown interest but aren't yet qualified?

• Leads
• Accounts
• Opportunities
• Contacts

What is a record in Salesforce equivalent to in a spreadsheet analogy?

• A row
• A tab
• A column
• A spreadsheet

Which Salesforce component is best described as a collection of tabs, objects, and functionality supporting a business process?

• App
• Record
• Field
• Tab

What happens when a Lead is converted in Salesforce CRM?

• An Opportunity and a Contact are created
• Only an Opportunity is created
• Only a Contact is created
• None of the above

Which interface is specifically designed for a modern, sales-focused user experience in Salesforce?

• Lightning Experience
• Classic View
• Salesforce AppExchange
• Lightning App Builder

In the context of Lightning Experience, what is the Navigation Bar primarily used for?

• Accessing records and navigating tabs
• Changing user permissions
• Modifying user roles
• Managing data import

What is the key benefit of using Reports over List Views in Salesforce?

• Advanced filtering, grouping and visualizations
• Creating reports only for admins
• Filtering by date only
• Drill-down options only

What object is automatically created along with an Account when a Lead is converted?

• Contact
• Case
• Lead
• Opportunity

Which Salesforce feature allows summarizing sales rep performance and recent activity in one place?

• Seller Home
• Opportunity Workspace
• App Launcher
• Reports