SF_AI_Gen_Arch_CRM Quiz B1

How does Salesforce use APIs with custom objects?

• It creates user-friendly labels for reports
• Each custom object has a hardcoded label
• Salesforce creates API names for each object and field for external/internal access
• APIs must be manually coded for custom fields

Answer explanation

APIs expose each object and field using an auto-generated API name, enabling integrations.

Where would you customize standard and custom objects in Setup?

• Object Manager
• Developer Console
• Schema Builder
• Code Builder

Answer explanation

Object Manager is where object-level customizations are done.

When installing an app, what should guide your choice of permissions for users?

• Your browser preferences
• Salesforce's default settings
• Who the app is meant for and their access needs
• The most downloaded setting

Answer explanation

User permissions should be tailored to who will use the app.

How does Data Cloud differ from traditional databases?

• It stores metadata but not data
• It only works with structured data in small datasets
• It harmonizes structured & unstructured data at scale using a lakehouse architecture
• It is only available via Salesforce’s mobile app

Answer explanation

Data Cloud supports both structured and unstructured data with zero-copy integration and lakehouse architecture.

What is an org in Salesforce terminology?

• A Salesforce page layout
• A specific Salesforce tab
• An instance of Salesforce for your company
• A user account in Salesforce

Answer explanation

An org is a unique instance of Salesforce for a business.

What is the purpose of the global search box in Salesforce Lightning Experience?

• Send emails
• Search records and data quickly
• Install apps
• Create dashboards

Answer explanation

The global search box helps you quickly find records and navigate Salesforce.

What does the 'Opportunities' object track?

• Support cases
• Deals in progress
• Invoices
• Event logs

Answer explanation

Opportunities track sales deals in Salesforce.

Which item in the App Launcher shows all available apps and third-party integrations?

• All Tabs
• All Items
• All Apps
• All Records

Answer explanation

All Apps displays all connected and standard apps.

How can a user make a temporary tab permanent in the navigation bar?

• Rename it
• Click 'Add to Nav Bar'
• Pin the tab in browser
• Use Setup

Answer explanation

Users can click the tab dropdown and select 'Add to Nav Bar'.

What does the 'Add More Items' option in nav bar customization allow?

• Add users
• Add charts
• Add records
• Add list views, objects, and custom items to the navigation bar

Answer explanation

Users can add items such as objects and list views to the nav bar.