Which of the following statements are actions that can help navigate change management ni a pharmacy organization?
Robby's Management Final Exam: Nearpod

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Other
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Professional Development
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Easy
Carmina Sibeto
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30 questions
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1.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
be available for questions
focus on the positive
short-term wins are not necessary in change
reward employees who take charge
2.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What is the impact of stress in the pharmacy and pharmacists?
job dissatisfaction
lower commitment to the profession
fatigue can lead to medication errors
higher job retention within a company
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is not a skill necessary for conflict resolution?
listening
questioning
avoidance
nonverbal communication
4.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Which of the following are ways to prevent conflict in you pharmacy organization?
satisfy your employees while neglecting your own concerns
be consistent in your performance reviews
not paying attention to the conflict because it will resolve itself
discuss issues openly before they become problems
5.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Identify the "three components" of change" listed below.
scope
panic
depth
duration
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Poor staffing by management can lead to what type of stressor?
encounter stress
situational stressor
anticipatory stressor
appraisal stressor
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Shorter-cycle performance reviews guarantee continuous feedback and are the preferred choice of millennials.
True
False
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