LA 9001 Quiz 2 Clauses

1.Customer feedback and customer requirements are among the

information used to determine the extent of post-delivery activities

2.In planning of changes organization must consider, among other, the availability of resources and purpose of changes

3.Decision in any need for changes to QMS, must be recorded

4.Where requirements of ISO 9001 cannot be applied to an organization or product they may be considered for non-applicability.

5.The reference for terms and definitions in ISO 9001, is “ISO 9000”

6.Communication with the customers shall include handling or controlling customer property.

7.Top management shall promote the use of process approach and risk-based thinking

8.Persons doing work under organization’s control are aware of the relevant quality objective

9Documented information determined by the organization as being necessary for the effectiveness of the QMS..

10. 10.The implementation of actions to prevent human error.