Principles of Business Final Exam

Which of the following is an example of professional etiquette in the workplace?

• Speaking loudly on the phone

• Using slang in emails

• Being on time for meetings

• Ignoring coworker emails

When scheduling a meeting, you should first:

• Book a venue

• Prepare an agenda

• Contact participants for availability

• Send out reminders

Which of the following is an effective way to manage stress?

• Procrastination

• Time blocking

• Skipping meals

• Multitasking

Confidential business information should be:

• Shared with close friends

• Posted online for transparency

• Locked and accessed only by authorized personnel

• Backed up on a public computer

A professional trait that contributes to job success is:

• Gossiping

• Being dependable

• Complaining

• Laziness

Lifelong learning means:

• Taking one class and being done

• Learning only in school

• Continuously gaining knowledge throughout life

• Studying only for exams

Before making travel arrangements, you should:

• Book the cheapest flight

• Check your personal schedule

• Confirm dates and location of the event

• Pack your suitcase

A best practice when handling confidential files is to:

• Leave them on your desk

• Share them with coworkers

• Store them in a secure location

• Throw them away

Which of the following is not a time management technique?

• Creating a to-do list

• Prioritizing tasks

• Overcommitting

• Setting deadlines

Scheduling appointments requires:

• Guessing free times

• Verifying calendar availability

• Booking multiple appointments at once

• Ignoring scheduling conflicts