Business Law Mid-Term Review

Quiz
•
Business
•
9th - 10th Grade
•
Medium
JUANITA PEREZ
Used 13+ times
FREE Resource
50 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the purpose of verbal communication?
To relay messages to one or more receivers
To relay messages to one or more senders
To understand a thought
To clarify a thought
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
During active listening, "attending" is the process of:
Taking in all of the information about the communication
Focusing on the information you've received.
Showing the sender you are listening by providing feedback.
Restating the information you have received.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
People who have _____________ fields of experience are more likely to understand one another
Different
Similar
Special
Identical
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the first step in communication planning?
Clarify objectives
Determine the purpose of the message
Outline the communication for delivery
Identify the audience
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the fifth and last step in communication planning?
Outline the communication for delivery
Clarify objectives
Identify the audience
Determine the best channel of communication
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In a business letter, which of the following is the BEST salutation when you are not sure who will be reading the letter?
“Dear Organization:”
“To Whom It May Concern:”
“Ladies and Gentlemen:”
Hew What's Up
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Your contact information is an optional part of the signature in a business letter?
True
False
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