Module 11, Week 11: Communication on Healthcare, Education, and

What is the primary purpose of healthcare communication?

• To ensure effective exchange of information in healthcare.
• To limit patient access to information.
• To increase the cost of healthcare services.
• To promote competition among healthcare providers.

Which of the following is a benefit of good communication in healthcare?

• Increased medical errors
• Improved patient outcomes
• Higher patient anxiety
• Longer wait times for appointments

What is the main benefit of sharing research findings in healthcare?

• Reduced collaboration among healthcare providers.
• Limited access to research for healthcare professionals.
• Increased administrative costs due to data sharing.
• The main benefit is improved patient outcomes through knowledge dissemination.

What type of communication involves body language, gestures, and posture?

• Nonverbal communication
• Verbal communication
• Written communication
• Digital communication

What is a characteristic of good verbal communication in healthcare?

• Long-winded discussions without focus.
• Clarity and conciseness in information exchange.
• Ambiguity in message delivery.
• Excessive jargon in explanations.

Closed questions are typically used when

• to encourage elaboration
• for open-ended discussions
• to gather opinions
• specific information is needed

Which of the following is not a communication method used in healthcare?

• Telepathy
• Face-to-face meetings
• Phone calls
• Email

How does classroom communication impact education?

• Classroom communication has no effect on student performance.
• Effective communication leads to increased classroom distractions.
• Classroom communication significantly enhances student engagement and understanding, leading to improved educational outcomes.
• Poor communication fosters a better learning environment.

Which is a function of classroom communication?

• Encouraging students to remain silent during lessons.
• Limiting the use of technology in the classroom.
• Focusing solely on teacher lectures without interaction.
• Facilitating the exchange of information and feedback.

One of the key roles of communication in the classroom is:

• Disrupting the learning process.
• Minimizing student participation.
• Focusing solely on lecture delivery.
• Facilitating understanding and engagement.