Achieving Quality Production

Define "quality"?

What is quality control?

• A method to prevent defects from occurring

• Checking for quality at the end of the production process

• A way to increase production speed

• A system of hiring more employees

Which of the following is a disadvantage of quality control?

• It reduces waste

• It eliminates all product defects

• It increases the cost of production

• It removes the need for employee training

What is the main goal of quality assurance?

• To lower production costs

• To reduce customer complaints

• To prevent defects

• To increase the number of inspections

Which of the following is an example of quality assurance?

• Training workers to produce goods correctly and check quality standards

• Recalling defective products

• Checking all products at the end of production

• Increasing the speed of production

What is an advantage of quality assurance over quality control?

• It is cheaper than all other quality methods

• It eliminates the need for employee training

• It focuses on preventing defects rather than fixing them

• It increases the number of rejected products

What does TQM stand for?

What does Total Quality Management (TQM) focus on?

• Reducing the number of workers

• Lowering production costs

• Checking only the final product

• Continuous improvement involving all employees

Which of the following is a benefit of TQM?

• Increased product defects

• Increased customer satisfaction

• Reduced teamwork

• Higher long-term costs

Which of the following is a disadvantage of TQM?

• It requires significant time and investment

• It results in lower product quality

• It leads to increased employee involvement

• It reduces customer satisfaction