Cuestionario sobre Workflows y BPM

What is a workflow in the business context?

• An unstructured random process

• A set of automated and sequential tasks

• A data storage system

• An accounting program

What is one of the main uses of a workflow?

• Increase the complexity of processes

• Reduce time and errors in task execution

• Eliminate the need for control

• Increase manual paperwork

Among the benefits of workflow is:

• Decrease in operational efficiency

• Greater coordination between departments

• Increase in internal bureaucracy

• Reduction in the quality of processes

A typical application of workflows is in:

• Graphic design

• Process management of approvals

• Music production

• Video editing

A well-defined workflow allows:

• Increase improvisation

• Standardize processes and improve quality

• Eliminate the need for training

• Increase operational costs

The BPM focuses on:

• The comprehensive management of business processes

• The development of software without process control

• The creation of advertising campaigns

• The elimination of manual processes only

One of the uses of BPM is:

• Disorganize internal procedures

• Optimize efficiency and productivity

• Increase confusion in communication

• Reduce organizational transparency

Among the benefits of BPM is:

• Greater visibility and control over processes

• Less integration between departments

• Increase in operational uncertainty

• Isolation of information

An application of BPM is:

• The automation of expense approval

• The creation of multimedia content

• Fashion design

• The implementation of personal social networks

The BPM allows processes to be reviewed and improved in a:

• Spontaneous and unmonitored

• Continuous and systematic

• Completely manual

• Disordered and chaotic