ADOPT CULTURAL AND INTERCULTURAL AWARENESS AND SENSITIVITY IN...

Which of the following best reflects a culturally sensitive communication approach?

• Assuming everyone understands the same idioms

• Avoiding all forms of non-verbal communication

• Researching cultural norms before engaging in communication

• Using informal language with everyone

When communicating with someone from a culture that values indirect speech, you should:

• Be as direct and blunt as possible

• Look for subtle hints in their language and body language

• Maintain constant eye contact

• Speak louder to ensure clarity

Which non-verbal cue may have different meanings across cultures?

• Handshakes

• Nodding in agreement

• Smiling

• All of the above

When using verbal communication in a cross-cultural setting, which is a best practice?

• Avoiding slang or idioms

• Speaking as fast as possible

• Using only formal vocabulary

• Relying solely on written communication

What is a common challenge in cross-cultural communication?

• Finding common ground in tone and gestures

• Always interpreting humor correctly

• Knowing when silence is appropriate

• All cultures use the same form of eye contact

In some cultures, direct eye contact may be seen as:

• A sign of disrespect

• A signal of engagement

• An invitation to speak

• Unimportant

What is one way to avoid cultural miscommunication?

• Assuming all cultures communicate the same way

• Adapting your communication style based on cultural research

• Speaking louder if you think you’re not understood

• Avoiding communication with people from other cultures

Which of the following is an example of intercultural sensitivity in non-verbal communication?

• Using gestures that are universally understood

• Imitating the body language of the other person

• Avoiding all facial expressions

• Speaking with your hands in your pockets

Why is it important to recognize cultural differences in communication?

• To ensure everyone interprets your message exactly the same way

• To show respect and avoid unintentional offense

• To emphasize your own cultural norms

• To prevent people from misunderstanding your words

What is a useful strategy for combining verbal and non-verbal communication across cultures?

• Speaking quietly while using exaggerated hand gestures

• Using simple words, maintaining respectful body language

• Avoiding hand gestures altogether

• Using only written communication to avoid misunderstandings