Vocabulary

What is a greeting used in a letter or other communication. It can be formal or informal. The most common form of it in an English letter includes the recipient's given name or title.

• Situation

• Solution

• Salutation

• Destination

What strategy is a particular strategy used in communication to maintain and develop relationship. It is defined as “the means employed to show awareness of another person’s face.”

• politeness

• respect

• honesty

• complimentary

In writing, (DTICONI) is the strategic choice of words based on the audience, context, or situation.

What is the format, the entire text is left aligned and single spaced. The exception to the single spacing is a double space between paragraphs?

• indented

• semi-indented

• block

• align

A (tseuqer) letter is a formal letter or a document that is written in the context of requesting anything from an official. It is a formal way of demanding a favor from high officials or administrative personalities.