Cam UNIT 4 AS part (Khả Hân)

What is the primary focus of operations management?

• Managing financial resources
• Transforming inputs into outputs
• Marketing products to customers
• Recruiting and training employees

Which of the following is NOT a key activity of operations management?

• Designing equipment
• Selecting suppliers
• Managing employee salaries
• Ensuring health and safety standards

What is the transformational process in operations management?

• Converting inputs into outputs
• Managing employee performance
• Increasing marketing efforts
• Reducing production costs

Which of the following is an example of an input in the operations process?

• Finished goods
• Raw materials
• Customer feedback
• Sales revenue

What is the role of the Operations department in large businesses?

• Managing employee benefits
• Overseeing the production of goods and services
• Handling customer complaints
• Managing financial investments

Which functional area does Operations NOT typically work with?

• Human Resources
• Marketing
• Finance
• Legal

What is the final stage of the operations process?

• Idea generation
• Product design
• Final product/service
• Marketing campaign

Which of the following is a key responsibility of operations management?

• Increasing shareholder dividends
• Ensuring quality standards are upheld
• Managing customer relationships
• Developing advertising strategies

What is the main goal of operations management?

• Maximizing profits
• Producing goods and services efficiently
• Expanding market share
• Reducing employee turnover

Which of the following is NOT a factor of production?

• Land
• Labour
• Capital
• Advertising