SW347 Conflict in Groups

What is the primary function of conflict in group dynamics?

• To disrupt group dynamics

• To promote groupthink

• To stimulate problem-solving and innovation

• To ensure dominance by the strongest member

According to conflict theory, what is the main cause of social conflict?

• Cultural misunderstandings

• Unequal distribution of power and resources

• Genetic predisposition to aggression

• Random interpersonal disputes

Which of the following best describes the concept of ‘structural conflict’?

• Conflict resulting from personal disagreements

• Conflict arising from systemic inequalities and institutional barriers

• Conflict caused by miscommunication in a group

• Conflict that occurs only within formal organizations

In conflict resolution, what is the purpose of a ‘third-party facilitator’?

• To take sides and ensure one party wins

• To prevent any discussion from escalating into an argument

• To guide dialogue and help disputing parties find a mutually acceptable solution

• To enforce strict penalties on conflicting parties

• To set up a party at an undisclosed, third location

How does ‘restorative justice’ differ from traditional punitive approaches to conflict resolution?

• It focuses on repairing harm and fostering dialogue rather than punishment

• It eliminates the need for consequences after conflict

• It avoids direct communication between affected parties

• It prioritizes retributive justice over reconciliation

• It prioritizes justice for Indigenous People

What is the term for a situation where group members suppress dissenting opinions to maintain harmony?

• Social loafing

• Groupthink

• Role ambiguity

• Bilateral Conflict Juxtaposition

• The Trans-Siberian Model of Conflict Avoidance

In Thomas-Kilmann’s conflict mode framework, which approach involves high concern for both self and others?

• Avoidance

• Competition

• Completion

• Accommodation

• Collaboration

Which of the following is a key advantage of managed conflict within organizations?

• Increased hostility and tension

• Encouragement of diverse perspectives and innovation

• Complete elimination of disagreements

• Strengthening hierarchical control

• Telling a much-hated coworker to "buzz off"

What is a key limitation of mediation in conflict resolution?

• It always results in one party winning completely

• It requires voluntary participation and may not be enforceable

• It only works for conflicts involving legal issues

• It eliminates the need for communication between parties

• Because it requires a lawyer, it can be expensive

Which of the following statements about conflict resolution is FALSE?

• Collaboration seeks to create a win-win outcome.

• Power dynamics influence how conflicts unfold and are resolved.

• Compromise is always the best resolution strategy in any conflict.

• Conflict resolution strategies depend on the context and relationship between the parties.