Project Quality Management Quiz

Which of the following is NOT a part of quality?

• Fitness for use

• Conformance to requirements

• Value to the sponsor

• Customer satisfaction

A project manager is using a histogram to analyse defects found by the team during inspection activities. What process is being performed?

• Plan Quality Management

• Control Quality

• Perform Quality Assurance

• Verify Scope

Which of the following is NOT an example of cost of quality?

• Having team members spend extra time reviewing requirements with the stakeholders

• Paying extra programmers to help meet a deadline

• Hiring extra inspectors to look for defects

• Sending a crew to repair a defective product that was delivered to the client

You’re working with an audit team to check that your company’s projects all meet the same quality standards. What process is being performed?

• Plan Quality Management

• Control Quality

• Perform Quality Assurance

• Perform Quality Management

You’re managing a project to deliver 10,000 units of custom parts to a manufacturer that uses Just-in-Time management. Which of the following constraints is most important to your client?

• The parts must be delivered on time.

• The parts must be delivered in a specific order.

• The parts must conform to ISO specifications.

• The parts must be packaged separately.

Which of the following is NOT part of the Quality Management plan?

• Strategies for handling defects and other quality problems

• Guidance on how the project team will implement the company’s quality policy

• Metrics for measuring your project’s quality

• A description of which deliverables don’t have to be inspected

Which of the following tools and techniques is used to show which categories of defects are most common?

• Control charts

• Pareto charts

• Check sheets

• Flowcharts

You’re managing a highway construction project. The foreman of your building team alerts you to a problem that the inspection team found with one of the pylons, so you use an Ishikawa diagram to try to figure out the root cause of the defect. What process is being performed?

• Quality Management

• Plan Quality Management

• Control Quality

• Perform Quality Assurance

Which tool or technique is used to analyze trends?

• Scatter chart

• Run chart

• Checklist

• Flowchart

When is inspection performed?

• At the beginning of the project

• Any time a project deliverable is produced

• Just before the final product is delivered

• At the end of the project