Leadership

Kip Tindell, founder of The Container Store, created a family-friendly work environment with higher wages and flexible shifts. He may be considered an effective leader because ……….

• he created a culture on shared values

• he was interested in maintaining the status quo

• he only used position power to get things done

• he focused entirely on the present

Determining span of control, reporting relationships, and degree of formalization and specialization are all elements of which function of how leaders shape organizational culture?

• developing strategies and structures

• influencing hiring decisions

• creating effective reward systems

• role modeling

The three key components of leadership effectiveness are:

• follower satisfaction, leader control, empowerment.

• goal achievement, stock prices, customer satisfaction.

• goal achievement, smooth internal processes, external adaptability.

• flexibility, follower satisfaction, stakeholder satisfaction.

While leaders focus on ………, managers focus on ……….

• using position power; sharing values

• maintaining existing structure; here and now

• personal relationships; willing to create change networks

• initiating goals and strategies; implementing policies and procedures

Which of the following statements is true about the definition of leadership effectiveness?

• A. Leadership effectiveness depends on the goals of the organization

• B. Leadership effectiveness must take into account the personality of the leader

• C. Leadership effectiveness is the same regardless of the organization

• D. Leadership effectiveness is always based on performance

Which one of the following factors is the key element of most definitions of leadership effectiveness?

• employee satisfaction

• stakeholder needs

• focus on outcome

• financial measures

The High and Low Context model of culture was developed by:

• Hall

• Trompenaars

• Hosftede

• GLOBE

……… is the norms, customs, values, and assumptions that guide the behavior of a particulargroup of people.

• Culture

• Leadership

• Diversity

• Individualism

Culture is important because:

• some cultures are more powerful than others

• culture guides people’s assumptions and behaviors

• culture can be changed to match the organization

• Leaders must learn to ignore culture

Leaders in high-context cultures may interpret the low-context followers’ directness as ………

• an indication of effective leadership

• a sign of a valuable employee

• a display of respect

• a lack of respect