Effective Feedback & Difficult Conversations

S.B.I stands for...

• Situation, Behavior, Impact

• Specific, Behavior, Intentions

• Silly, Billy, Illy

• Situation, Belittle, Intelect

What are the three types of feedback? (Select three)

• Positive

• Negative

• Constructive

• Corretive

Addressing areas for improvement in an employee's performance is...

• Positive Feedback

• Constructive Feedback

• Corrective Feedback

I feel prepared to have difficult conversations with my staff.

• Yes

• No

I feel confident providing feedback to my staff members.

• Yes

• No

Give an example of ineffective feedback.

Give an example of effective feedback using the S.B.I model.