Understanding Data Protection for Digital Support Technicians

What is the primary purpose of the Data Protection Act 2018 in the UK?

• To regulate the use of digital devices

• To govern how personal data is processed, stored, and protected

• To manage internet access for minors

• To control the distribution of digital media

Answer explanation

The primary purpose of the Data Protection Act 2018 is to govern how personal data is processed, stored, and protected, ensuring individuals' privacy rights are upheld in the UK.

Which principle of the Data Protection Act 2018 ensures that data is only collected for specific, explicit, and legitimate purposes?

• Data Minimisation

• Purpose Limitation

• Accuracy

• Accountability

Answer explanation

The Purpose Limitation principle of the Data Protection Act 2018 mandates that data must be collected only for specific, explicit, and legitimate purposes, ensuring that data usage is transparent and justified.

What should Digital Support Technicians use to protect sensitive information?

• Simple passwords

• Multi-factor authentication (MFA) and encryption

• Public Wi-Fi networks

• Unsecured cloud storage

Answer explanation

Multi-factor authentication (MFA) and encryption are essential for protecting sensitive information, as they provide layers of security that simple passwords lack, and they ensure data is secure during transmission and storage.

What is the consequence of not complying with the Data Protection Act 2018?

• Increased data storage capacity

• Fines up to £17.5 million or 4% of annual turnover

• Free access to personal data

• Automatic data deletion

Answer explanation

Not complying with the Data Protection Act 2018 can result in significant penalties, including fines up to £17.5 million or 4% of annual turnover, making this the correct consequence for non-compliance.

Which principle requires that personal data must be kept accurate and up to date?

• Integrity and Confidentiality

• Storage Limitation

• Accuracy

• Lawfulness, Fairness, and Transparency

Answer explanation

The principle of Accuracy mandates that personal data must be kept accurate and up to date. This ensures that individuals' information is reliable and reflects their current situation.

What should be done when a Digital Support Technician encounters a data breach?

• Ignore it

• Report it immediately and follow company protocols

• Delete all data

• Share the information on social media

Answer explanation

When a Digital Support Technician encounters a data breach, the correct action is to report it immediately and follow company protocols. This ensures proper handling and mitigation of the breach, protecting sensitive data.

What is the role of Digital Support Technicians in managing data storage and deletion?

• To store all data indefinitely

• To assist in archiving and securely deleting data no longer needed

• To prevent any data deletion

• To share data with unauthorised personnel

Answer explanation

Digital Support Technicians play a crucial role in managing data by assisting in archiving and securely deleting data that is no longer needed, ensuring efficient data storage practices and compliance with data management policies.

Which principle of the Data Protection Act 2018 ensures that data is not kept longer than necessary?

• Storage Limitation

• Data Minimisation

• Purpose Limitation

• Accountability

Answer explanation

The principle of Storage Limitation in the Data Protection Act 2018 ensures that personal data is not kept longer than necessary for its intended purpose, promoting responsible data management.

What should be done when setting up user access to shared drives?

• Grant access to everyone

• Follow the principle of least privilege

• Allow access without authentication

• Share passwords openly

Answer explanation

Following the principle of least privilege ensures that users only have access to the resources necessary for their tasks, minimizing security risks. Granting access to everyone or sharing passwords openly can lead to unauthorized access.

What is a key responsibility of Digital Support Technicians when working with third-party services?

• Ensure third-party vendors comply with UK GDPR

• Share all data without restrictions

• Ignore data-sharing agreements

• Use unverified services

Answer explanation

A key responsibility of Digital Support Technicians is to ensure third-party vendors comply with UK GDPR, safeguarding data privacy and legal standards. The other options violate data protection principles.