What is another common question we get in the social media accounts of Natural One Salon?
N1 Training quiz part 2

Quiz
•
Professional Development
•
Professional Development
•
Hard
Katherine Dumaraos
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Asking for a specific service
Who are the stylists?
Mapapaganda po ba hair ko?
Saan po kayo?
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should always be the first reply we send to the customer?
#10 Location
#1 Welcome
#2 Follow up selfie
#5 Consultation
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If the customer still did not send their picture after you send #3 what should you do?
Ignore and answer other customers
Continuously ask for a picture
Give the price list to the customer
Send our location
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should you do if the customer asks for a specific service that we don't offer in the salon?
Convince the customer that they don't need those services
Tell them that we do offer those so they can go to the salon
Ignore the question as much as possible
Answer and explain in detail why we don't offer those services
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Sabi naman ni customer gusto na lang niya pumunta sa salon at mag walk-in ano ang isaagot?
#8 Please fill this out
#7 We Advice booking
#6 We don't give exact price
#10 location
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If the customer insists on asking specific hair services such as balayage, rebond or fashion color, how should we answer?
Copy the recommended answer from the FAQs document
Just tell them we don't without further explanation
Sabihin na we offer those services at pumunta sa salon
Ask them kung kailan sila makakpunta for a consultation
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the price range of our services?
1499 - 5999+
2000-5499+
2000-5499
1000-5699
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