Learning Outcomes

What is the definition of 'Communication'?

• The imparting or exchanging of information by speaking, writing, or using some other medium.

• The process of creating art.

• The act of cooking food.

• The method of building structures.

Which of the following is used in visual communication to convey information through images?

• Film

• Novels

• Speeches

• Songs

Effective communication helps workers in decision making by:

• Providing clear information and reducing misunderstandings

• Increasing the workload and stress

• Limiting the flow of information

• Creating confusion among team members

The impact of effective communication on productivity and quality is:

• It decreases productivity and quality.

• It has no effect on productivity and quality.

• It improves productivity and quality.

• It only improves productivity but not quality.

Communication should be as immediate as possible to avoid:

• Delays

• Misunderstandings

• Errors

• Confusion

What are the drawbacks of inefficient use of equipment in communication?

• Increased costs and reduced efficiency

• Improved communication and lower costs

• Enhanced equipment lifespan

• Better signal quality

Poor technology can be a barrier to effective communication because:

• it enhances the speed of communication.

• it leads to misunderstandings and errors.

• it improves the clarity of messages.

• it facilitates better connectivity.

Cultural differences can lead to communication barriers because:

• they create misunderstandings and misinterpretations.

• they enhance mutual understanding.

• they eliminate language differences.

• they promote universal communication styles.

Physical disabilities can create barriers to communication by:

• limiting the ability to speak or hear

• enhancing verbal communication skills

• improving non-verbal cues

• facilitating better understanding

Poor communication can have a significant impact on innovation by:

• Enhancing collaboration and creativity

• Facilitating faster decision-making

• Creating misunderstandings and delays

• Improving team morale