ISO 9001 - Parte 01
Authored by Yul Cristobal
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1st Grade
Used 1+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • Ungraded
El principio de la ISO 9001 basada en el enfoque al cliente, solo indica clientes externo.
Verdadero
Falso
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
¿Cual NO es un elemento de un proceso?
Entrada
Salida
Proceso
Auditoria
3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
¿Quien NO forma parte de la parte interesada interno?
Trabajadores
Accionistas
Alta dirección
Clientes
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Las preguntas ¿Que hacer? ¿Como hacer? forman parte en el ciclo de mejora continua a:
Planificar
Hacer
Verificar
Actuar
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
La pregunta ¿Se hicieron las cosas de acuerdo a lo planificado? forma parte en el ciclo de mejora continua a:
Planificar
Hacer
Verificar
Actuar
6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Persona u organización que podría recibir o que recibe un producto o un serviciodestinado a esa persona u organización o requerido por ella.
La definición corresponde a:
Calidad
Cliente
7.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Grado en el que un conjunto de características inherentes de un objeto cumple con los requisitos.
La definición corresponde a:
Calidad
Cliente
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