Effictive Supervisory Practices p360-363

What is a valuable resource for supervisors according to the passage?

Emails or texts might be considered alienating because:

• They lack personal interaction.

• They are too fast.

• They are expensive.

• They are unreliable.

What should you do if you don't want to see an email in print later?

What is the first rule of email mentioned in the passage?

• Always check the recipient's address before sending.

• Use a professional tone in all communications.

• Keep emails concise and to the point.

• Do not share personal information over email.

How can a brief text message or chat be useful according to the passage?

• It can convey information quickly.

• It can be ignored easily.

• It can be misunderstood.

• It can replace face-to-face communication.

Before hitting the send button on an email, you should:

• Check for spelling and grammar errors

• Ignore the subject line

• Send it without reviewing

• Delete the email

Why is it important to ask for feedback in email communication?

• To improve communication skills

• To ensure the message is understood

• To build better relationships

• All of the above

What is the potential consequence of overusing email according to the guidelines?

• Increased productivity

• Decreased communication efficiency

• Improved team collaboration

• Enhanced data security

The benefit of using a short, descriptive subject line in emails is:

• It grabs the recipient's attention quickly.

• It makes the email look more professional.

• It ensures the email is not marked as spam.

• It allows for more content in the email body.

Before using the 'reply to all' button, you should check:

• The email addresses included in the reply

• The subject line of the email

• The time the email was sent

• The size of the email attachment