Professional Communication

Which OBVIOUS nonverbal code is the woman using to emphasize her communication?

• Space

• Time

• Vocal Cues

• Bodily Movement

Why is it important to work on your spelling and grammar in written communication?

• To impress your friends

• To look professional

• To confuse others

• To save time

What is important to consider when communicating in different workplaces?

• The time of day

• The color of your clothes

• The formality required

• The number of colleagues

What should you do if you don’t understand something during a conversation?

• Walk away

• Ignore it

• Ask questions

• Change the subject

Which type of language is characterized by a polished, professional tone and complete sentences?

• Jargon

• Colloquialism

• Informal Language

• Formal Language

Why is active listening important in professional communication?

• To interrupt the speaker

• To prepare your response

• To understand the speaker's message

• To dominate the conversation

Which of the following is a barrier to effective communication?

• Active listening

• Feedback

• Noise

• Clarity

What is the role of non-verbal communication in a professional setting?

• To contradict verbal messages

• To reinforce verbal messages

• To replace verbal communication

• To confuse the listener

Which of the following is an example of formal communication?

• A casual chat with a friend

• A business meeting

• A text message

• A social media post

What is the purpose of using 'I' statements in communication?

• To blame others

• To express personal feelings

• To avoid responsibility

• To criticize others