1.8- Performance Quality Control & Assurance

The significance of a 'culture of quality' is to ensure that ______.

• products are made quickly

• quality is everyone's responsibility

• only managers care about quality

• quality is ignored

What is one key difference between quality assurance (QA) and quality control (QC)?

• A) QA focuses on process, QC focuses on product

• B) QA is product-oriented, QC is process-oriented

• C) QA and QC are the same

• D) QA ignores quality.

What are the three key data points collected in manufacturing performance monitoring?

• A) Time, Quality, Cost

• B) Speed, Efficiency, Output

• C) Time, Speed, Quality

• D) Cost, Output, Efficiency

Monitoring in manufacturing involves collecting data relating to ______.

• A) time, quality, and cost

• B) speed, efficiency, and output

• C) time, speed, and quality

• D) cost, output, and efficiency

Which of the following is a key performance indicator (KPI) used to measure employee manufacturing performance in engineering and manufacturing?

• A) Operator efficiency

• B) Employee satisfaction

• C) Customer feedback

• D) Market trends

Fill in the blank: One of the key performance indicators (KPIs) is the ______, which measures the time between failures.

• Mean time between failures (MTBF)

• Production deadlines

• Operator efficiency

• Cost of scrap

During which stage do regular inspections take place throughout the manufacturing process?

• A) Early inspection

• B) During production (DUPRO)

• C) Final inspection

• D) Inwards inspection of raw materials

What does Quality Assurance (QA) in manufacturing ensure?

• Consistent and reliable quality levels

• Increased employee production speed

• Lower production costs

• More employees quitting

What is a culture of quality in a company?

• A) A focus on quantity over quality to improve profits

• B) An environment where both management and employees strive for perfection

• C) A system of financial management to reduce costs

• D) A method of reducing employee numbers to save on costs.

A culture of quality is achieved by ________ personnel.

• Ignoring

• Training

• Reducing

• Overworking