Business Email Etiquette
Authored by Sarah Williams
English
8th Grade
CCSS covered
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15 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What is the purpose of including a subject line in an email?
To give the recipient an idea of the email's content.
To add an extra line of text at the beginning of the email.
To indicate the sender's name and contact information.
To thank the recipient for their time.
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What should you consider when choosing an email address for professional communication?
Using a combination of your name and a professional domain.
Using your nickname or a funny username.
Using your favorite hobby as your email address.
Including numbers and symbols for uniqueness.
Tags
CCSS.SL.8.6
CCSS.W.8.1D
CCSS.W.8.2E
CCSS.SL.7.6
CCSS.W.9-10.2E
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What is the appropriate way to use email attachments?
Only include attachments that are relevant to the email's content.
Always compress attachments to save space.
Include personal photos and videos as attachments.
Include as many attachments as possible to provide more information.
Tags
CCSS.RI.7.7
CCSS.RI.8.7
CCSS.RL.7.7
CCSS.RL.8.7
CCSS.RI.9-10.7
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
When is it appropriate to use CC (carbon copy) in an email?
When you want to keep someone in the loop without requiring their direct action.
When you want to forward an email to multiple recipients.
When you want someone to directly respond to the email.
When you want to send a confidential message.
Tags
CCSS.RI.9-10.4
CCSS.RI.9-10.4
CCSS.RI.6.4
CCSS.RI.7.4
CCSS.RI.8.4
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What should you avoid using in the body of an email?
all of the above
Excessive use of emojis
Offensive or inappropriate language.
Long paragraphs with no breaks.
Tags
CCSS.SL.8.6
CCSS.W.8.1D
CCSS.W.8.2E
CCSS.SL.9-10.6
CCSS.W.7.1D
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What should you do when composing an email?
Proofread for spelling and grammar errors
Use a different font for each paragraph
Send it without proofreading
Use lots of abbreviations and emojis
Tags
CCSS.RI.7.7
CCSS.RI.8.7
CCSS.RL.7.7
CCSS.RL.8.7
CCSS.RL.9-10.7
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What should you do if you receive an email with a rude or offensive tone?
Remain calm and respond politely
Respond with an equally rude or offensive email
Ignore the email and don't reply
Report the email to your teacher or supervisor
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