SCM Quiz 2

1. Cycle view shows the processes in SCM where each interface is performed by 2 successive stages. The cycle characterized by a bidding process among potential suppliers and negotiating the cheapest price.

• customer order cycle

• replenishment cycle

• manufacturing cycle

• procurement cycle

2. I. The competitive strategy defines the set of customer needs that a firm/business desires to fulfill through the jobs that they create.

II. Information technology belongs to the Supply Chain Strategy of a firm which defines its competitive strategies

• Statement I is correct, statement II is incorrect.

• Statement I is incorrect, statement II is correct.

• Both statements are true

• Both statements are false

3. Among the following SCM drivers, this refers to the cross-functional driver that can ensures good coordination and optimization among drivers. It should timely, relevant and accurate to reduce cost and maximize profit.

• transportation

• faciities

• information

• inventory

4. Hannah is in charge of frontline services such as answering calls, attending to customer requests, providing solutions to urgent problems and catering to complaints and grievances about their company's products. Which scope of SCM is Hanna in charge of?

Henry is fearful to adapt to new technologies, systems and processes due to is deep attachment to the early system his people used, which causes slow progress in his company. Which barrier of SCM does he possess which is also known to be the greatest threat in achieving organizational success.

• unwillingness to share risks and rewards

• resistance to change

• non-aligned strategic and operating philosophies

• lack of trust among scm channel members

The means of transporting raw materials to production lines and eventually, transporting finished goods to customers is called

. . .

While the manner of transferring finished goods rom the plant to the customers is called. . .

Ryan calls his supplier to restock some of the sold-out products in his supermarket. His inventory is going through . . .

I. The readiness of the SCM design to cater the returns of defective, deficient and incomplete deliveries is called diverse logistics.

II. The supply chain network consists of suppliers, manufacturing centres, warehouses, distribution centres, and retails outlets

• Statement I is correct, statement II is incorrect

• Statement I is incorrect, statement II is correct

• Both statements are true

• Both statements are false

Which of the following is a key performance indicator (KPI) in supply chain management that measures the efficiency of the supply chain in delivering products to customers?

• Order fulfillment rate

• Brand loyalty

• Employee satisfaction

• Market share

I. The bullwhip effect in supply chain management refers to the phenomenon where small fluctuations in demand at the retail level cause larger fluctuations in demand at the wholesale, distributor, manufacturer, and supplier levels.

II. Effective communication and information sharing among supply chain partners can help mitigate the bullwhip effect.

• Statement I is correct, statement II is incorrect.

• Statement I is incorrect, statement II is correct.

• Both statements are true

• Both statements are false