Effective Supervisory Practices p44-45

To work on strategic responsibilities like planning and evaluation, you should:

• Focus on daily tasks

• Delegate operational tasks

• Ignore strategic goals

• Work longer hours

In reviewing memos, emails, telephone messages, and meeting action lists, how should you separate information from action?

• By categorizing them into 'Information' and 'Action' folders

• By ignoring the information and focusing only on actions

• By marking all as 'Action' items

• By deleting all information items

What are the four categories for action requests mentioned in the text?

According to the text, what should you do if a task will only take a minute or two to complete?

The process of delegating a task as described in the text is:

• Assigning responsibility and authority to someone else to complete the task.

• Completing the task by oneself without involving others.

• Ignoring the task and hoping it gets done by someone else.

• Discussing the task in a meeting without assigning it.