Fire Officer p292

Transformational leadership is a style of leadership that:

• focuses on supervision and performance

• emphasizes change and innovation

• prioritizes maintaining the status quo

• is solely concerned with task completion

A transactional relationship is a type of relationship where interactions are based on what?

• Emotional connection

• Mutual benefit

• Long-term commitment

• Shared values

Transformational leadership builds follower commitment in four ways. Name them.

• 1. Idealized Influence 2. Inspirational Motivation 3. Intellectual Stimulation 4. Individualized Consideration

• 5. Transactional Leadership 6. Autocratic Leadership 7. Laissez-faire Leadership

What is the process of establishing specific goals over a designated period of time called?

• The process is called goal setting.

• The process is called brainstorming.

• The process is called time management.

• The process is called strategic planning.

Fire officers should require all off-probation fire fighters to identify how many work-related goals to achieve over the next evaluation period?

• 1

• 2

• 3

• 4

What does S.M.A.R.T. stand for?

• S.M.A.R.T. stands for Specific, Measurable, Achievable, Relevant, and Time-bound.

• S.M.A.R.T. stands for Simple, Manageable, Accurate, Reliable, and Timely.

• S.M.A.R.T. stands for Strategic, Meaningful, Adaptable, Realistic, and Tangible.

• S.M.A.R.T. stands for Systematic, Measurable, Attainable, Rational, and Timed.

What should fire officers use to keep track of each fire fighter's activity?

• fire officers should use a tracking system or software to monitor each fire fighter's activity.

• fire officers should use a paper log to monitor each fire fighter's activity.

• fire officers should use a verbal report to monitor each fire fighter's activity.

• fire officers should use a manual checklist to monitor each fire fighter's activity.

The just culture approach changes the focus from ______ to ______.

• blaming individuals to learning from mistakes

• punishing errors to understanding system failures

• individual accountability to collective responsibility

• reactive measures to proactive solutions

List the spectrum of human intention mentioned in the summary.

• Intention to harm

• Intention to help

• Intention to ignore

• Intention to observe

Human error is:

• A type of machine malfunction

• A mistake made by humans

• An error in computer programming

• A natural disaster