My Choice

My Choice

Professional Development

5 Qs

quiz-placeholder

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My Choice

My Choice

Assessment

Quiz

Other

Professional Development

Easy

Created by

Clark Training

Used 2+ times

FREE Resource

5 questions

Show all answers

1.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Which of the following are benefits of enrolling in UPS My Choice? Select all that apply.

Use Google, Facebook, Amazon, or Apple ID to enroll

Receive unsolicited notifications from third parties

Set delivery preferences that are displayed to the driver

Receive advertisements after signing up

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Customers can use My Choice to keep packages from being delivered to an Access Point location.

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does a customer attain the Authenticated Level in My Choice enrollment?

Changing their password on ups.com

Logging into the UPS mobile app

Verifying their identity using a PIN number sent to their mobile phone

Enrolling through a Trusted Shipper Partner

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which statement is true about UPS My Choice?

UPS My Choice allows you to track incoming packages, request delivery changes, receive notifications about delivery status, and give the driver instructions on where to leave the package if you’re not home.

UPS My Choice is a fully paid service.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which is the better response when a customer asks why they need to provide so much information to register for My Choice?

"We need to make sure that you are not pretending to be someone else."

"We take your privacy seriously and ask for your address and contact details so we can make sure the packages displayed in your My Choice account belong to you and no one else."