Group 7

The following are lessons that can be learned in this case, except:

• Crises as teaching moments for the organization

• Communication that is moral & grounded in values

• No need to be fair to all employees

• The ethical imperative of inclusiveness

Based on Islamic perspective, Qist is the term for acting in a way that is justice & equitable for all parties involved.

• True

• False

Which of the following initiatives reflects Microsoft's commitment to inclusivity and equity ?

• Developing unconscious bias training for employees

• Investing $150 million in diversity and inclusion measures

• Promising to double the number of Black individuals in senior positions by 2025

• All of the above

What type of training does Microsoft require employees to complete to reduce discriminatory practices ?

• Leadership training

• Technical skills training

• Unconscious bias training

• Cultural diversity training

.Who did Starbucks CEO Kevin Johnson meet with to address the issue ?

• Civil rights leaders

• The store manager involved

• Rashon Nelson and Donte Robinson

• Starbucks employees

As an overall, equity and inclusiveness already mentioned and stated in surah .. ?

• Surah Ali - Imran verses 18

• Surah Al - Maidah verses 8

• Surah Al- Imran verses 8

• Surah Al- Maidah verses 18

There is one of the solution/recommendations stated by the presenter.

• Customer service system

• Customer satisfaction system

• Customer opinion

• Customer feedback system

BONUS !

Equity and inclusiveness also known as _______

• Honesty

• Fairness

• Responsibility

• Ethics