WCV workflow Quality Gaps Quiz

What is the correct tab to navigate to in order to address a quality gap?

• Field Service

• Quality Gaps

• Service Appointments

• GANTT View

Which icon represents the "Open Quality Care Gaps" section?

• Blue folder icon

• Green checkmark icon

• Red suitcase icon

• Yellow star icon

What specific gap should you locate in the "Open Quality Care Gaps" section?

• Adult Wellness Visits

• Child and Adolescent Well Care Visits 3-21, WCV

• Chronic Disease Management

• Preventative Screenings

What action must be taken after clicking the hyperlink for the "Child and Adolescent Well Care Visits 3-21, WCV" gap?

• Enter member email address

• Select "Book Service Appointment" from the drop-down menu

• Add notes for the provider

• Confirm appointment type

Which appointment type should be chosen?

• In-person visit

• Telemed

• Urgent care visit

• Routine check-up

What primary detail must be added to the Notes for Provider section?

• Care gap type

• Campaign name and call details

• Guardian’s name

• Appointment time

Which options must be selected for Notification Preference?

• Email

• Text

• Both

• None

What additional contact information must be provided?

• Home address

• Member email and text-capable phone number

• Guardian’s identification number

• Alternate phone number

What is the correct Service Type to select?

• Routine Wellness Visit

• Quality Well-Child Visit – Telemed

• Follow-up Appointment

• Primary Care Visit

Which Care Gap must be selected to proceed?

• Adult Wellness Visits

• Diabetes Management

• Child and Adolescent Well Care Visits 3-21, WCV – Open

• Hypertension Follow-up