Quiz Week 4

Quiz Week 4

Professional Development

15 Qs

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Quiz Week 4

Quiz Week 4

Assessment

Quiz

Other

Professional Development

Easy

Created by

Damaris Barragan

Used 2+ times

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15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

What are the queues of the CoE team in SFDC?

BFSI Sales POD, SGE/HLS Sales POD, AMEnterprise Sales POD, Reporting Pod.

BFSI Sales POD, H&I Sales POD, SGE/HLS Sales POD, POD, Reporting Pod.

BFSI Sales POD, SGE/HLS Sales POD, AMEnterprise Sales POD.

SGE/HLS Sales POD, AMEnterprise Sales POD, Reporting Pod.

2.

OPEN ENDED QUESTION

5 mins • 1 pt

What are the type of orders for RM line of service?

Evaluate responses using AI:

OFF

3.

OPEN ENDED QUESTION

5 mins • 1 pt

What is the difference between Destruction and Shredding?

Evaluate responses using AI:

OFF

4.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

If we need a copy of an invoice, which system should we go to?

Oracle

SKP

Billtrust

SecureBase

5.

OPEN ENDED QUESTION

5 mins • 1 pt

What is the difference between a Retrieval and a Permanent Withdrawal?

Evaluate responses using AI:

OFF

6.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Which path should I follow in SKP to download an order details report?

HEAGG

HEAGK

AEGB

HEAGA

7.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

Which report should I download if I need to know details about a customer's invoice?

Order details

SID

Customer Rate Inquiry

Customer Statistics

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