Quiz Week 4
Quiz
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Other
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Professional Development
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Easy
Damaris Barragan
Used 2+ times
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15 questions
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1.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
What are the queues of the CoE team in SFDC?
BFSI Sales POD, SGE/HLS Sales POD, AMEnterprise Sales POD, Reporting Pod.
BFSI Sales POD, H&I Sales POD, SGE/HLS Sales POD, POD, Reporting Pod.
BFSI Sales POD, SGE/HLS Sales POD, AMEnterprise Sales POD.
SGE/HLS Sales POD, AMEnterprise Sales POD, Reporting Pod.
2.
OPEN ENDED QUESTION
5 mins • 1 pt
What are the type of orders for RM line of service?
Evaluate responses using AI:
OFF
3.
OPEN ENDED QUESTION
5 mins • 1 pt
What is the difference between Destruction and Shredding?
Evaluate responses using AI:
OFF
4.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
If we need a copy of an invoice, which system should we go to?
Oracle
SKP
Billtrust
SecureBase
5.
OPEN ENDED QUESTION
5 mins • 1 pt
What is the difference between a Retrieval and a Permanent Withdrawal?
Evaluate responses using AI:
OFF
6.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Which path should I follow in SKP to download an order details report?
HEAGG
HEAGK
AEGB
HEAGA
7.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
Which report should I download if I need to know details about a customer's invoice?
Order details
SID
Customer Rate Inquiry
Customer Statistics
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