Quiz Review for Finals - Key Terms

What is management?

• A process of planning and controlling only.

• The process of accomplishing goals through planning, organizing, leading, and controlling.

• A system of employee supervision.

• A strategy for cost reduction.

Who is the Chief Executive Officer (CEO)?

• A consultant.

• The head of a specific department.

• The senior manager responsible for the company's success.

• A team leader.

What is the role of planning in management?

• Creating vision for the company.

• Anticipating trends and determining strategies.

• Organizing company resources.

• Monitoring production activities.

According to Herzberg's theory, what are hygiene factors?

• Factors preventing job dissatisfaction.

• Factors increasing motivation.

• Monetary rewards only.

• Internal motivators for employees.

What is job satisfaction?

• Security of having a stable job.

• The enjoyment from performing a job well.

• Receiving promotions.

• Training new employees.

How does Theory X view workers?

• Workers are self-motivated and creative.

• Workers dislike work and need supervision.

• Workers are highly skilled.

• Workers need rewards only.

What is meant by "span of control"?

• The levels of management within a company.

• The number of subordinates reporting to a manager.

• The process of delegating tasks.

• Managing employees on probation.

What is decentralization?

• Moving decision-making to lower levels.

• Assigning tasks to subordinates.

• Centralizing authority in one office.

• Removing middle management.

What is glocalization?

• A global product distributed uniformly worldwide.

• A combination of globalization and localization.

• An export strategy for emerging markets.

• A practice of outsourcing globally.

What defines a high-context culture?

• Rules are explicitly stated.

• Communication relies on context and body language.

• Communication is based on verbal clarity.

• Decisions are made without hierarchy.