Unit 2 Topic 3 Test Review

Front

In what department does Ralph work?

Back

human resources

Front

What term refers to an individual’s ability to guide a group or team toward the accomplishment of desired goals?

Back

leadership

Front

Which of the following pertains to a leader rather than a manager?
can come from anywhere in an organization,
task-oriented,
tied to an official position,
focused on maintaining the status quo

Back

can come from anywhere in an organization

Front

Which function of management involves coordinating all of the resources of an organization to meet its goals?

Back

organizing

Front

Which leadership trait is Enrico demonstrating by recognizing if an employee is having a problem?

Back

empathy

Front

What are the day-to-day activities of a manufacturing business focused on creating a product and a service firm focused on providing a service called?

Back

operations

Front

What is the difference between production and operations?

Back

Production is limited to the manufacturing of the product or products and operations include all of the day-to-day activities in the business.

Front

What factor of production is missing from Leighanne’s restaurant that specializes in customized traditional burgers and plant-based burgers, which has had to cut back hours and limit seating due to a shortage?

Back

labor

Front

What is the stage of the chocolate-covered strawberry production process that always slows down and takes longer?

Back

bottleneck

Front

Which of the following suggestions will help avoid or solve problems with bottlenecks? Options: having concrete plans with no alternatives, planning with a holistic approach, avoiding using technology in production, having one dependable supplier

Back

planning with a holistic approach