MGT420 C1-C7

What is the primary goal of management?

• • To minimize costs

• • To achieve organizational goals efficiently and effectively

• • To manage resources without concern for goals

• • To create the highest possible profit margins

Which of the following is NOT one of the four principal managerial tasks?

• • Planning

• • Organizing

• • Controlling

• • Marketing

What is the difference between efficiency and effectiveness in management?

• • Efficiency measures how well goals are achieved, while effectiveness measures resource use.

• • Efficiency measures resource use, while effectiveness measures goal achievement.

• • Efficiency and effectiveness are the same.

• • Efficiency and effectiveness both focus on employee satisfaction.

Which of the following is an example of the "Entrepreneur" decisional role?

• • Allocating resources to different departments

• • Negotiating agreements with suppliers

• • Handling crises like an oil spill

• • Expanding internationally to gain new customers

What is the role of a "Disturbance Handler" in management?

• Allocating resources to achieve goals

• Taking corrective actions to handle unexpected problems

• Negotiating with external parties for agreements

• Developing innovative products for the market

Managers should treat all employees with fairness and respect refers to ______ in Fayol's principles.

What principle emphasizes the importance of job specialization to increase efficiency?

• • Division of Labor

• • Authority and Responsibility

• • Centralization

• • Unity of Direction

What principle ensures that an employee receives instructions from only one superior?

• • Unity of Command

• • Order

• • Authority and Responsibility

• • Line of Authority

According to Mary Parker Follett, who should have control over the work process?

• • Only top-level managers

• • Supervisors and middle managers

• • Workers with relevant knowledge of the task

• • External consultants

What concern was raised regarding Taylor’s approach to management?

• • Ignoring the financial side of the organization.

• • Ignoring the human side of the organization.

• • Overemphasizing human relations.

• • Focusing solely on efficiency.