End of Term Quiz

A restaurant's measures of capacity as inputs are

• Number of tables, seating capacity

• Number of meals served per day

• Number of customers served per day

3D printing can be classified as which type of technology?

• Customer-processing technology

• Materials-processing technology

• Information-processing technology

PDCA is a cycle used for continuous improvement, what does the "C" stand for?

Which is considered the worst of the 7+1 wastes in lean manufacturing?

• Waiting

• Transportation

• Rework/Rejects

• Overproduction

Deck The Halls With _____________?

• Kids full Of Jolly
• Boughs Of Holly 
• Fa, La, La La
• Joy And Holly

The 5S terminology comes originally from Japan, and roughly translates to: Sort, Set, Shine, Standardise and?

An Ishikawa diagram is more commonly referred to as:

• Statistical-process control chart

• Cause-effect diagram

• Pareto curve

• Why-why analysis

The sandcone model of improvement suggests what is required initially to build a stable foundation?

• quality

• dependability

• speed

• cost

ISO 14000 is a management system that governs:

• Economic Management

• Quality Management

• Environmental Management

How many geese are laying in "The Twelve Days of Christmas?"


• Four

• Six

• Eight

• Two