Active Listening Techniques Flashcard

Front

What is the primary purpose of restating or paraphrasing in active listening?

Back

To verify understanding of the speaker's message.

Front

Why is it important not to write down every word a speaker says when taking notes?

Back

It allows you to listen actively and capture main points.

Front

Which of the following is NOT a clue that a teacher might use to indicate important information?

Back

Whispering the information.

Front

What is a benefit of taking notes during a lecture or conversation?

Back

It helps you remember the speaker's main points.

Front

What is the role of framing in active listening?

Back

To present information neutrally and find areas of agreement.

Front

Define active listening.

Back

Active listening is a communication technique that involves fully concentrating, understanding, responding, and remembering what is being said.

Front

What are some techniques to improve active listening skills?

Back

Techniques include maintaining eye contact, nodding, summarizing, and asking clarifying questions.

Front

How does note-taking enhance active listening?

Back

Note-taking helps to reinforce memory and understanding of the main points being discussed.

Front

What is the difference between hearing and listening?

Back

Hearing is the physiological process of perceiving sound, while listening is an active process that involves interpreting and understanding the message.

Front

What is the importance of body language in active listening?

Back

Body language can convey interest and engagement, helping to reinforce the speaker's message.