INTRODUCTION TO MANAGEMENT

Which of the following is a characteristic of an organization?

• Unlimited resources

• A distinct goal

• Random activities

• Independent decision-making

Mary Parker Follett defined management as:

• The process of planning and organizing.

• The art of getting things done through people.

• The ability to control operations effectively.

• The science of efficient resource use.

What does P-O-L-C stand for in management?

• Plan, Organize, Lead, Control

• Perform, Observe, Lead, Coordinate

• Plan, Optimize, Learn, Command

• Perform, Organize, List, Control

Which is NOT a management function?

• Planning

• Organising

• Leading

• Supervising

A systematic structure in an organization is important because:

• It ensures creative decision-making.

• It allows individuals to work independently.

• It provides a framework for achieving goals.

• It encourages competition within the team.

The process of defining goals and establishing strategies is called:

• Organizing

• Planning

• Leading

• Controlling

Which level of management is responsible for setting organizational goals?

• Middle-level management

• Top-level management

• Lower-level management

• Functional management

Managers need technical skills primarily at which level?

• Top-level management

• Middle-level management

• Lower-level management

• All levels

Conceptual skills are most important for:

• Supervisors

• Functional managers

• Top executives

• Entry-level employees

The ability to work effectively with others is referred to as:

• Technical skills

• Human skills

• Conceptual skills

• Analytical skills