Ch.4 Review Leadership/stress

Front

What are personal characteristics of a healthcare worker?

Back

Empathy, Honesty, Responsibility, Patience.

Front

What is a communication barrier for a person who cannot speak English?

Back

Cultural barrier.

Front

What is an autocratic leader?

Back

A leader who makes decisions unilaterally, without input from others.

Front

What are the benefits of good interpersonal relationships?

Back

Increase self-confidence, make life more enjoyable, encourage personal growth.

Front

What is a democratic leader?

Back

A leader who encourages participation from all members in decision-making.

Front

What is the opposite of an autocratic leadership style?

Back

Democratic leadership style.

Front

Define empathy in the context of healthcare.

Back

The ability to understand and share the feelings of another.

Front

What is a physical communication barrier?

Back

A barrier that prevents effective communication due to physical conditions, such as hearing impairment.

Front

What does 'Laissez-faire leader' mean?

Back

A leader who takes a hands-off approach, allowing team members to make decisions.

Front

What is the impact of stress on interpersonal relationships?

Back

Stress can create tension and conflict, negatively affecting relationships.