Front

What should you do when answering the telephone during lunch?

Back

Stop eating and drinking while on the telephone.

Front

What does the suffix '-osis' indicate?

Back

An abnormal condition.

Front

What type of long-term care facility is best for an active 90-year-old who enjoys cooking and walking?

Back

Assisted living center.

Front

Which government agency is responsible for workplace safety standards?

Back

Occupational Safety and Health Administration.

Front

What does the prefix 'Ultra-' mean?

Back

Excessive.

Front

What is the importance of effective communication in healthcare?

Back

It ensures accurate information exchange, enhances patient safety, and improves patient satisfaction.

Front

Define 'patient advocacy' in healthcare communication.

Back

The act of supporting and promoting the interests and rights of patients.

Front

What is the role of nonverbal communication in healthcare?

Back

It conveys emotions and attitudes, often complementing verbal communication.

Front

What is active listening in healthcare communication?

Back

Fully concentrating, understanding, responding, and remembering what the patient says.

Front

What does 'informed consent' mean in healthcare?

Back

A process by which a patient agrees to a treatment after understanding its risks and benefits.